Returns & Exchanges
At Evil Genius Beer Company, we want you to love your gear as much as our brews, so we offer a 30-day window for returns on all unwashed and unworn merchandise. Please note that for safety reasons, we cannot accept returns on any food or beverage products.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and a photo of the item to receive a Return Authorization and a prepaid shipping label.
- 2.Pack Your Gear
Securely place your items in their original packaging, ensuring all tags are attached and the product is in its original, unwashed condition.
- 3.Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your label.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.